Many libraries offer a wide selection of materials designed to support people with low vision or print disabilities. These collections often include large print books that feature clear, easy-to-read text in a larger font size, making reading more comfortable for those with reduced vision.

Audiobooks on CD are also commonly available and provide a valuable alternative for people who prefer or require listening rather than reading. In addition, most libraries provide access to eAudiobooks, which can be downloaded or streamed to personal devices.

Libraries in places like Hamilton, Rotorua, Selwyn and others have introduced dementia-friendly environments that aim to reduce stress and promote positive experiences. These spaces often feature clear, easy-to-read signage to support wayfinding, and staff may receive training to better understand and respond to the needs of people with dementia.

Many libraries also provide memory-support resources such as Memory Boxes, Reminiscence Kits and other materials that encourage connection, storytelling and recall.

Many libraries across Aotearoa offer free home delivery services for people who are housebound due to age, illness, disability, or lack of transport. Library staff or volunteers curate selections based on individual preferences, including large print books, audiobooks, DVDs, magazines, and more.

This service connects those who cannot visit in person to the joy and benefits of reading, information, and entertainment. It builds community connection, reduces isolation, and offers a personalised library experience at home.

Some libraries across Aotearoa offer dedicated quiet hours and calming spaces to support visitors with sensory sensitivities, including autistic users.

These sessions may include reduced noise, dimmed lighting, and minimal staff movement to create a more comfortable environment. Some libraries have introduced sensory-friendly hours and kits, and others are exploring similar initiatives to make libraries more inclusive for everyone.

Many libraries offer assistive technology to support users with disabilities or access needs. This may include screen readers, magnifying devices, hearing loops, height-adjustable desks, and accessible self-check machines.

Many libraries across Aotearoa offer inclusive programmes that reflect the diverse needs and identities of their communities. These activities aim to create welcoming, engaging spaces for all tamariki and their whānau.

Storytimes featuring New Zealand Sign Language (NZSL) are offered by some libraries to support deaf and hearing families alike. Bilingual storytimes in te reo Māori, Mandarin, Spanish and other community languages are also becoming more common, celebrating cultural identity and language learning from an early age.

Libraries are increasingly offering sensory-friendly storytimes designed for children with autism or other sensory needs. These sessions often include calming environments, visual schedules, tactile elements and gentle pacing to support comfort and participation.

Many libraries across Aotearoa offer materials designed to support readers with dyslexia, learning differences, or anyone who finds standard print challenging. These collections may feature books with dyslexia-friendly fonts, simplified language, larger spacing, and high-contrast layouts that support confident, enjoyable reading.

These resources span all age groups, from children just learning to read, to teens and adults, and may include fiction, non-fiction, and educational material. The collections might be called different names at different libraries, such as “Dyslexia-Friendly Reads,” “Easy Read,” “Hi-Lo Books” (high interest, low reading level), or “Accessible Formats.”

Because naming and availability vary between locations, we recommend asking staff at your local library about what’s on offer. You can also check your local library’s page through the Find Your Library section for more information.

Many library teams across Aotearoa are undertaking training to better support diverse patrons and create more inclusive environments for everyone.

Staff are increasingly upskilling in areas such as dementia awareness, disability confidence, sensory needs, and inclusive communication. This training helps staff understand a wide range of access needs and provide respectful, informed assistance to all visitors.